Business Analysis Test This is a questionnaire to determine the strengths and weaknesses of your practice and you as an Executive. Please complete the information including your name, title, name of your practice, address and phone number. There are 100 questions. Indicate your answer to each one of them by selecting your appropriate response. (Yes) means I AGREE, YES or MOSTLY YES (Maybe) means UNCERTAIN, MAYBE, NEITHER YES or NO (No) means I DISAGREE, NO or MOSTLY NO When you have completed the test, please click the “Process Your Test Results” button at the bottom of the page. Name First Last Email* Email address you would like your test results sent to. Phone*In the event there is an issue with your test results, we will email or call you.Practice Name*Have you purchased a service with Silkin Management Group?YesNoPractice Address* Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Yes, I would like complimentary help with understanding my test results. 1.) I am achieving my financial goals for my practice.*YesNoMaybe2.) I have very good success in hiring and finding capable employees.*YesNoMaybe3.) Little competition exists in our market.*YesNoMaybe4.) I give my credit collection employees a rating of 8 out of 10 or better.*YesNoMaybe5.) In terms of what we deliver to our patients/clients, we are technically the best.*YesNoMaybe6.) I have a regular check on the quality of my service.*YesNoMaybe7.) We use surveys when going after new patients/clients.*YesNoMaybe8.) I often feel guilty about not spending more time with family.*YesNoMaybe9.) Owners and managers should give unexpected bonuses to keep employees on their toes instead of having a routine system of bonuses.*YesNoMaybe10.) I believe that people can be helped.*YesNoMaybe11.) There has been a downtrend in our profitability over the past 12 months.*YesNoMaybe12.) Employees often don't understand how their jobs affect others in the practice.*YesNoMaybe13.) The on-going needs of our patients/clients are well-defined and used for increasing sales to them.*YesNoMaybe14.) Patients/clients often complain about errors in their accounts.*YesNoMaybe15.) What we deliver to our patients/clients is normally on time and better than they expected.*YesNoMaybe16.) I use patient/client complaints as a means to improve the practice.*YesNoMaybe17.) We keep a record of new patients/clients and know how effective our promotion is.*YesNoMaybe18.) There are influences outside of my practice that demand my attention right now.*YesNoMaybe19.) It is only natural for labor and management to be mistrustful of each other.*YesNoMaybe20.) There is something missing in my life.*YesNoMaybe21.) We have cash flow problems that need to be resolved.*YesNoMaybe22.) Newly hired employees in my practice are quickly trained and soon functioning well on their jobs.*YesNoMaybe23.) Our promotional materials effectively produce repeat business.*YesNoMaybe24.) I am kept waiting for up-to-date figures on Accounts Receivable.*YesNoMaybe25.) If I had better equipment, I could produce better service for my practice.*YesNoMaybe26.) My employees know they are good, I don't need to praise them.*YesNoMaybe27.) We have effective and proven programs for generating new sales.*YesNoMaybe28.) There's quite a bit of stress in my life.*YesNoMaybe29.) Trying to define and measure the results produced by each employee would be a waste of time.*YesNoMaybe30.) There are other things that I think I should be doing with my practice.*YesNoMaybe31.) We have a potential legal situation which could be financially troublesome.*YesNoMaybe32.) I often find myself solving problems that others (managers or employees) should handle.*YesNoMaybe33.) We do not have a regular communication going out to our regular patients/clients.*YesNoMaybe34.) My practice has an excellent credit rating.*YesNoMaybe35.) My sales department frequently complains about deliveries.*YesNoMaybe36.) My practice has no call for "correction programs".*YesNoMaybe37.) Our practice is getting positive exposure from newspaper articles, free publicity, etc.*YesNoMaybe38.) I'm concerned about my health at times.*YesNoMaybe39.) Teamwork inhibits creativity.*YesNoMaybe40.) There are some problems in my practice for which I have no solutions.*YesNoMaybe41.) The amount of debt that my practice is carrying is a problem or a potential problem.*YesNoMaybe42.) I could get more work done each day if I had few interruptions.*YesNoMaybe43.) We do special promotions which are available only to our existing patients/clients.*YesNoMaybe44.) Payroll is always done on time.*YesNoMaybe45.) I haven't yet trained anyone to manage and care for the service area as well as I do it myself.*YesNoMaybe46.) We keep and use the employee suggestion box (or a similar system).*YesNoMaybe47.) I have at least one employee whose sole job is to develop new business.*YesNoMaybe48.) There are too many accidents/mistakes in my life.*YesNoMaybe49.) A good policy in business would be to cut every corner possible in order to increase profit margins.*YesNoMaybe50.) I intend to find a way to be more effective.*YesNoMaybe51.) The long term profitability of my practice is in an uptrend.*YesNoMaybe52.) Communication within my practice flows smoothly and quickly to the right person with no misunderstandings.*YesNoMaybe53.) Our average sale per patient is increasing.*YesNoMaybe54.) Tax payments are usually on the late side.*YesNoMaybe55.) Quality of service tends to collapse when I am away from the area for any extended period of time.*YesNoMaybe56.) Our employee training system is an on-going affair.*YesNoMaybe57.) We don't expect much return from our promotional campaigns.*YesNoMaybe58.) I have one or more physical problems.*YesNoMaybe59.) Most people don't want to work and do so only because of economic necessity.*YesNoMaybe60.) I'm looking to improve the condition of my practice.*YesNoMaybe61.) My gross sales have expanded for the last two years.*YesNoMaybe62.) I have a reward system for employees who do more than their share.*YesNoMaybe63.) We are losing business because of inadequate follow-up of existing patients/clients.*YesNoMaybe64.) I can lay my hands on all financial statements at short notice.*YesNoMaybe65.) My production employees takes pride in pleasing the patient/client.*YesNoMaybe66.) I have several people in training at this time to take over positions senior to those they hold now.*YesNoMaybe67.) Generating new business is not an essential part of achieving our sales forecast.*YesNoMaybe68.) Others have influenced me in making decisions that I later regretted.*YesNoMaybe69.) Expansion isn't always desirable.*YesNoMaybe70.) There is something I need to change or things will worsen.*YesNoMaybe71.) There is an external factor which is a threat to the viability of my practice.*YesNoMaybe72.) I sometimes wonder how productive some of my employees really are.*YesNoMaybe73.) We have a complete database of past and present patients/clients.*YesNoMaybe74.) I would like to receive the financial reports more quickly.*YesNoMaybe75.) I sometimes cringe and want to hide when my employees are talking to patients/clients.*YesNoMaybe76.) We get along very nicely without any employee training.*YesNoMaybe77.) Public Relations is an essential part of our marketing.*YesNoMaybe78.) I sometimes experience periods of worry and depression.*YesNoMaybe79.) Most problems between people can be resolved with communication.*YesNoMaybe80.) Most things that claim to help people actually do more harm than good.*YesNoMaybe81.) My practice is dependent on additional external funding (debt or equity) for continued survival.*YesNoMaybe82.) I keep graphs of all the key statistics of my practice.*YesNoMaybe83.) We have a very loyal and expanding patient/client base.*YesNoMaybe84.) The fixed assets inventory is complete and up-to-date.*YesNoMaybe85.) There is excellent coordination of finance, supplies, personnel, logistics, etc. in my practice.*YesNoMaybe86.) We apply the principle of Quality Control to our entire practice.*YesNoMaybe87.) I keep seperate records of new business and repeat business.*YesNoMaybe88.) The rewards of operating my practice far outweigh the difficulties.*YesNoMaybe89.) A good leader would not hesitate to fire an individual for the good of the group.*YesNoMaybe90.) There isn't anything someone else could tell me that would help me to better my practice.*YesNoMaybe91.) Our cash position is better than it was a year ago.*YesNoMaybe92.) Overall, morale in my practice is very high.*YesNoMaybe93.) Too many of our new patients come from one source or demographic.*YesNoMaybe94.) I know where the money's going before it gets spent.*YesNoMaybe95.) If I did a survey of our patients/clients, at least 90% of them would say that they were satisfied with what we delivered.*YesNoMaybe96.) I have a statistic which measures the effectiveness of our Quality Control.*YesNoMaybe97.) We get new patients/clients from referrals from existing patients/clients.*YesNoMaybe98.) Someone or something else is responsible for the condition my practice is in.*YesNoMaybe99.) A good owner would rather earn money than borrow it.*YesNoMaybe100.) I continually look for ways to improve myself and my practice.*YesNoMaybeAdditional Comments / Questions This iframe contains the logic required to handle AJAX powered Gravity Forms.