Silkin Management Group Review, Dr. Stacy Steele, DVM

Stacy Steele, DVM interview – With Silkin’s CEO Fred King

In this interview, Dr. Stacy Steele of Ocean Shores Animal Hospital explains how Silkin Management Group has helped her veterinary practice grow over the years. Fred asks the tough questions about how Silkin has helped her and her practice. It’s an enlightening, fun and friendly interview you certainly don’t want to miss. Learn more about Dr. Steele and her practice.

Some Info for Tax Planning

Although Silkin Management Group is not an accounting firm, we still attempt to stay on top of anything that will affect our clients’ financial situation. Taxes certainly fall into that category. With the majority of Silkin’s clients being private practice owners in various health care fields, it behooves us to pass along what we find out regarding financial and tax …

Job Duties for an Exam and Consultation Department in an Orthodontic Practice

Several days ago we presented information on general job duties for a Personnel and Communications Department in a health care practice. Today we’ll continue our discussion of organizational structure examples by taking up another department in a health care practice that Silkin Management Consultants work with their clients on. We will use a specialty practice, orthodontics, in this example. We …

An Example of a Company Game to Increase Production and Net

In past Silkin Management Group blogs we’ve presented different games and bonus systems that Silkin Management Group consultants use with their clients to get the entire staff motivated and more productive. In today’s blog we’ll give another example of an actual proposal written by an office manager to a practice owner that resulted in greatly increased production and net for …

Some Points on Analyzing Your Practice or Business – Part 2

In a recent Silkin Management Group blog, we began a series of articles designed to help practice owners, whether Silkin Management Group clients or not, evaluate their practice. These articles are based on key functions that belong in any office of any size, or really any business. Without these functions properly in place any business will have difficulties to one …

Hiring a Hygienist

Last week, on two of our Silkin Management Group blog sites, we presented two articles with information for dentists about hiring hygienists. As a follow-up to those articles we thought we’d present a sample letter that could be sent to the names of graduate lists you obtain or posted on a hygiene school bulletin board or for any other lists …

A Checklist for Finding a Hygienist – Part 2

A Checklist for Finding a Hygienist – Part 2 Yesterday, on one of our Silkin Management Group blog sites, we presented some initial recruitment ideas for how our dental clients could find a new hygienist. Today we will present some more ideas on this subject. Most of these ideas can be used to recruit any type of staff member, but …

What Do I Do If I Want to Fire or Suspend an Employee?

Our clients sometimes run into a problem employee and want to fire or suspend them for various reasons. They then often come to their Silkin Management Group consultant for advice about what to do. This can be a tricky area as it immediately involves you in labor laws which can be different state to state. In such a case we …

More on Possible Outcomes of Obama-Care and the Supreme Court

In yesterday’s blog we discussed one possible scenario that could come out of the upcoming Supreme Court ruling on the Affordable Care Act (ACA), also known as “Obama-Care”. What we went over was the possibility that both some key reforms from the legislation as well as the mandate are invalidated. Today we’ll go over another scenario: Most or all of …

Is It a TKO for Obama-Care?

In numerous blogs we’ve covered a variety of aspects of the monumental piece of legislation passed a few years back called the Affordable Care Act (ACA), also called by many “Obama-Care”. One aspect we’ve been covering closely is the litigation that has wound its way through the court system and landed at the feet of the Supreme Court, which began …

Some Ideas on Handling “Shoppers” – Part 4

This week, on our various Silkin Management Group blog sites, we’ve presented several articles with ideas on how a receptionist should handle new patients/clients who call in for prices on certain services. In our last article we went over an example script of what a receptionist might say to a “shopper” that would help direct the person to your office …

Some Ideas on Handling “Shoppers”

We deliver practice management consulting and training for doctors/practice owners and their staff. We have found that doctors receive very little if any business or practice management training in their professional schooling, but upon graduation and purchasing or starting a practice, they are expected to effectively run a small business. That’s not an easy proposition when you have little to no …

Some Ideas on a Job Description for a Practice Owner – Part 1

Although many clients of our clients have some form of job descriptions in their office, what they have is usually incomplete if not non-existent. And, even if they do have some job descriptions in place, we have never found a new Silkin Management Group client to have a job description for them as the practice owner. Silkin Management Group’s 400 …

Legal Issues With Injured Employees

Dealing with employees is always a significant issue that Silkin Management Group clients need help with. Given that Silkin clients are professionally trained in their health care specialty, but have little training in running a business, employee issues often are problematic. That’s where we help out by providing training and consulting in practice management. One employee problem that can arise …

Taking on a Partner – Part 4

Last week we presented on several of our Silkin Management Group blog sites 3 different articles concerning vital points to consider when bringing on a partner into your medical practice. Many Silkin Management Group clients are looking at the possibility of a partnership either to continue the expansion of their practice and/or to have someone to eventually sell the practice …

Taking on a Partner – Part 3

Many of our clients consider their practice a key component in their retirement planning and look at bringing in a younger partner as part of their transition process and eventual full sale of the practice. Therefore Silkin Management Group consultants end up advising these clients on the key issues to confront when embarking on such a plan. This series of articles …

“Trunk Shows” for Optometrists

Many of our clients are optometric private practice owners. They come to us for a variety of reasons including needing more new patients, increasing productivity and net income, staff problems, financial planning, how to market and many other practice management situations. When we first meet with a client new to Silkin Management Group we do an in-depth evaluation of the practice …

Valuing a Health Care Practice

In many past blogs we’ve discussed different concepts on the valuation of a practice for the purpose of a sale. Many doctors, including Silkin Management Group clients, are reaching retirement age in the next decade and many of them plan on the sale of their practice for a significant part of their retirement income. Thus it behooves anyone who fits …

Sample Vendor Agreement for an Optometry Office

We deliver practice management consulting and training to health care practices throughout the U.S. and Canada. Many of Silkin’s clients are optometrists. Therefore we thought we’d offer up a sample vendor agreement that optometrists, whether Silkin Management Group clients or not, could use as a possible template when working with optical vendors. Sample Vendor Agreement Because of the quality of frames …

INTERVIEWING AND SELECTING EMPLOYMENT APPLICANTS

The personal interview represents the basic process to use for selecting the best available person for a job. Relying on the interview process for finding the right person demands that the interviewer possesses the necessary expertise for planning and conducting an effective interview. Great attention must be paid to the selection / interviewing process. By doing so, you will minimize …

Search Engine Marketing for Doctors

By Lisa Thayer, GoldfishNetwork.com Surveys show that over 80% of internet users find new web sites by using search engines. The question that seems to be on everyone’s minds today is “How do I get my website top placement on the search engines?” If you have a website, you may have found other websites above yours when you have looked …

Search Engine Marketing – Why Does SEO Matter More In a “Down Economy?’

By Lisa Thayer, GoldfishNetwork.com The question on many business owners’ minds today is “How should I market my company given the current state of the economy?” The short answer is by placing your marketing dollars in client specific, targeted advertising campaigns that have a built in accountability for measuring results. In uncertain times, a business owner’s first reaction may be …

The 6 basic rules….

In dealing with problems that can develop in a practice, there are six basic maxims: 1 What you don’t or can’t control loses income. To the degree you are in control of these seven key areas of your practice, you will have a lower-stress, higher-income practice. To the degree you are out of control of these seven key areas of …

You can’t control the economy….

You can’t control the economy… You can’t control the economy, but you can control your practice.

 I have recently been interviewing doctors around the country regarding how the economy has been affecting their practice and what they have been doing to keep their practice financially viable. I have found that many of the doctors I’ve spoken to have simply shrugged …

Rescues Veterinary Practices As Many Hit Bottom

A 25 year old health care practice management firm, rescue Veterinary practices in the what is being called the worse economic times in 50 years with recommendations most faltering practices neglect. The great majority of veterinarians are held in the highest esteem by their clients, whether a small pet owner, equestrian professional or farmer, due to their medical expertise. Yet, many …

Handling Problems

[youtube=http://www.youtube.com/watch?v=CdUEWSwiQFY] In dealing with problems that can develop in a practice, there are six basic maxims: 1 What you don’t or can’t control loses income. To the degree you are in control of these seven key areas of your practice, you will have a lower-stress, higher-income practice. To the degree you are out of control of these seven key areas …

Recruiting New Employees

Who, what, where, when and how. In any practice or a business, it is a 100% certainty you will need new employees at some time or another, either to replace employees who leave or to help the practice grow. Where do you find the type of people you want to work with, people that you can trust and that will …